1. Scope
This Privacy Policy explains how Infinity Cloud Labs collects, uses, stores, and protects your personal data when you use our website, applications, and services.
2. Information We Collect
We may collect identity details (name, email, phone), account credentials, profile information, payment transaction references, learning activity (course enrollment/progress), and technical logs such as IP address, browser type, and device metadata.
3. How We Use Data
We use your data to provide and operate services, process subscriptions, maintain account security, deliver course access, send required transactional notifications, provide support, and improve the platform experience.
4. Payment and Billing Data
Payments are processed through authorized third-party gateways. We do not store full card details on our servers. We may store billing identifiers, payment status, invoice metadata, and gateway references required for records, compliance, and support.
5. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (hosting, email, analytics, payment, support) only for service delivery, or when required by law, legal process, or valid government request.
6. Data Retention
We retain data for as long as your account is active or as needed for legitimate business, legal, accounting, fraud prevention, and security purposes. Retention periods may vary by data category.
7. Security
We implement reasonable technical and organizational safeguards to protect personal data. No system is completely secure; users are responsible for protecting account credentials and reporting suspicious access immediately.
8. User Rights
Subject to applicable law, you may request access, correction, or deletion of your personal data. You may also request account closure. Certain records may be retained where legally required.
9. Children’s Privacy
Our services are not directed to children below the legally permitted age to enter into digital service agreements. If we discover unauthorized child data collection, we will act to remove it.
10. Policy Updates
We may update this policy periodically. Updated versions become effective on posting. Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact
For privacy questions or requests, contact:
Email: support@infinitycloudlabs.com